Who Is Visiting My Website? Website Visitor Identification Strategies & Tools

Review
November 1, 2024
8
minutes
Adam Robinson

“Who is visiting my website?” is a question that goes beyond curiosity. Knowing who’s interacting with your site is critical for converting traffic into tangible leads, especially when you can identify high-intent visitors who may never fill out a contact form.

Whether you're managing a small business or overseeing a larger enterprise, understanding who’s browsing your website can transform your outreach strategy and expand growth opportunities.

This guide will walk you through exactly how to find out who’s visiting your website, why it’s essential, and what the best tools to unlock these hidden insights are. By the end, you'll know how to reveal the invisible visitors on your site—and how to use a 100% free tool to deliver these insights in real time.

How Can I Find Out Who Is Visiting My Website?

If you’re trying to figure out who’s visiting your website, traditional traffic analytics may give you a general sense of visitor behavior—it’s a shame they often fall short when it comes to identifying ACTUAL visitors, though. 

Thankfully, there are specialized methods that can help you get more specific data, especially for businesses looking to focus on qualified leads. Below, we’ll go through three practical ways to uncover this information:

  1. Use IP tracking software.
  2. Leverage visitor behavior analytics tools.
  3. Use reverse DNS lookup platforms.

1. Use IP Tracking Software

IP tracking software identifies the IP addresses of your website visitors and matches them to specific companies

For example, Leadfeeder offers advanced IP tracking features that reveal the companies browsing your site and provide detailed firmographics, such as industry, location, and employee count. Another platform, Albacross, enables real-time alerts whenever key accounts revisit your site, giving you a timely opportunity to engage with prospects while interest is still fresh.

2. Leverage Visitor Behavior Analytics Tools

Visitor behavior analytics tools track how visitors engage with different parts of your site. They provide detailed insights into actions like:

  • Page views
  • Time spent on specific sections
  • Mouse movements

For instance, Crazy Egg visualizes visitor interactions through heatmaps, helping you pinpoint which areas of your site attract the most interest. This allows you to adjust your layout or content placement for maximum engagement. Similarly, Hotjar combines visitor recordings and survey insights, giving you a clear view of how users navigate and respond to your site’s elements.

3. Use Reverse DNS Lookup Platforms

Reverse DNS lookup is an advanced method of tracking that allows you to trace back the domain associated with an IP address. It’s a step up from IP tracking since it can reveal more specific information about the visitors’ domain, such as the company network they’re using. Here’s a quick overview of the distinctions between the two methods:

Method Purpose Information Provided
IP tracking
  • Matches IP addresses to companies

  • Company name

  • Firmographic details

Reverse DNS lookup
  • Identifies visitor domains

  • Domain name

  • Network details

Reverse DNS lookup is helpful when you want to verify visitor sources and ensure that your outreach targets the right companies based on their domain activity.

IPinfo is a popular reverse DNS lookup platform that provides detailed information on visitor domains, helping you verify sources and refine your outreach strategy. An alternative, DNSlytics, also offers comprehensive data, making it a reliable choice for reverse DNS lookups.

5 Tools To Track Your Website Visitors

Understanding who visits your website can make the difference between passive views and actionable insights that drive growth. Whether you're focused on real-time tracking or in-depth analytics, the right platforms will help you make informed decisions and engage with high-intent visitors.

The website visitor tracking software market is oversaturated! If you don’t have time to research and test the tools, check out my top five picks:

  1. ZoomInfo Sales
  2. HubSpot
  3. Lift AI
  4. Albacross
  5. Apollo.io

1. ZoomInfo Sales

ZoomInfo Sales doesn’t just track who visits your website—it transforms that information into actionable data that drives outreach decisions. With its sophisticated lead identification and automation tools, it’s like having a dedicated assistant that ensures no lead is missed, no follow-up is delayed, and every potential customer is engaged at just the right time.

Here’s what I like most about ZoomInfo Sales:

  • WebSights Activity: A feature that delivers detailed insights into visitor behavior.
  • Visitor identification: Turns anonymous visitors into known accounts based on intent signals that fuel account-based marketing strategies.
  • 24/7 tracking: Ensures constant monitoring to capture opportunities around the clock.
Source: ZoomInfo

Pricing starts at $15,000 per year, depending on company size and selected features. Personally, I have a gripe with the price tag as it can be quite steep for smaller teams. However, if you have the budget, the value ZoomInfo delivers makes it a worthwhile investment.

Bonus read: Want the full scoop? Check out our ZoomInfo review for key highlights.

2. HubSpot

HubSpot excels at turning visitor data into actionable insights with its suite of integrated tools. From tracking detailed visitor behavior to identifying the companies behind the traffic, it provides everything you need to engage website visitors with precision. The platform’s ability to monitor visitors in real time ensures that you never miss a chance to connect while they're actively browsing.

Here’s what makes HubSpot a favorite:

  • Visitor identification: Uncovers the companies visiting your site via IP tracking.
  • Tracking code: Logs detailed visitor interactions to capture key behavioral data.
  • Web traffic analytics: Offers insights into traffic sources, devices, and locations.
  • Real-time monitoring: Enables immediate engagement with active visitors.
  • Google Analytics integration: Provides deeper insights by combining data from multiple platforms.
Source: HubSpot

Pricing starts at $800/month for the Professional plan and scales up to $3,600/month for the Enterprise plan.

3. Lift AI

Lift AI brings a fresh approach to uncovering high-intent visitors that most tools miss. Imagine being able to identify anonymous prospects the moment they interact with your site, gauging their likelihood to convert based on subtle behavioral cues. For my team, this meant focusing on visitors who were actively in buying mode, allowing us to engage at just the right time and boost conversions without chasing dead leads. Lift AI’s precision and real-time insights made a tangible impact on how we approached lead generation.

Here’s why Lift AI became a favorite for our team:

  • Micro-behavior detection: Detects even the smallest visitor actions to inform buyer intent scores.
  • Incremental revenue attribution: Tracks revenue directly tied to visitor interactions, showing exactly how Lift AI contributes to sales growth.
  • Customizable engagement triggers: Triggers automated responses to visitors based on their activity, ensuring timely engagement without manual effort.
Source: Lift AI

Pricing starts at $1,500/month for the Essentials plan, with additional features in higher tiers.

4. Albacross

Albacross reimagines how you track website visitors, offering more than just visibility into who’s browsing—it identifies the most promising prospects with precision. With company-level insights, my team gained a deep understanding of which businesses were engaging with our content, turning our outreach into a more focused and effective strategy. 

Here’s what makes Albacross an indispensable asset:

  • Intent data: Pinpoints visitors who are truly engaged, giving you a roadmap for tailored outreach.
  • Company-level insights: Unveils the businesses behind the visits, helping you zero in on key decision-makers.
  • Automated lead enrichment: Feeds your CRM with all the vital contact information you need for prompt, informed follow-ups.
Source: Albacross

Pricing starts at €79/month (≈ $85.45) for the Self-Service plan, with tailored plans for businesses scaling up.

5. Apollo.io

Apollo.io is a powerhouse sales platform that brings everything, from tracking to multi-channel outreach, under one roof. One of its standout features is the ability to capture intent signals, giving you insight into not just who’s visiting but what they’re interested in.

For my team, this meant no more wasted efforts on cold leads—Apollo allowed us to target high-value prospects with laser-like precision, managing emails, calls, and even LinkedIn conversations without ever leaving the platform.

Here’s what I love about Apollo:

  • Lead scoring: Ranks potential customers based on conversion likelihood, saving time and effort.
  • Conversation analytics: Analyzes interactions across channels to sharpen your outreach strategy.
  • CRM integration: Centralizes your contact data in one place for seamless management.
Source: Apollo.io

Apollo offers a free plan with basic features, while paid plans start at $49/user/month.

Bonus read: Get insight into Apollo’s strengths with our detailed review and check out its alternatives.

Conclusion: How To Get the Most of Website Visitor Identification

Identifying and tracking website visitors is no longer a luxury—it’s an essential part of a modern lead generation strategy. Whether you're curious about which companies are visiting your site or trying to pinpoint individual prospects, having the RIGHT TOOLS at your disposal makes all the difference. Platforms like ZoomInfo and Apollo help you recognize anonymous visitors and take action, but the key is turning these insights into actionable steps for engagement.

If you need beyond company-level tracking, RB2B offers person-level visitor data that provides specific, real-time details about individual visitors.

Get Person-Level Website Visitor Information With RB2B

RB2B’s Person-Level Website Visitor ID tool gives you precise insights into the actual individuals visiting your website. Instead of simply identifying which companies are browsing, RB2B delivers detailed information, including:

  • Names
  • Job titles
  • Email addresses
  • LinkedIn profiles
  • The specific pages visitors viewed

These insights are sent directly to your Slack channel, allowing your team to respond promptly and reach out to decision-makers with personalized messages.

RB2B is 100% compliant with CCPA and CPRA regulations, ensuring that your use of visitor data adheres to the highest privacy standards. It focuses exclusively on U.S.-based traffic, so there is no obligation for GDPR compliance.

How To Get Started With RB2B

Getting started with RB2B is quick and simple—all you need to do is:

  1. Sign up
  2. Enter the required details and verify your email address
  3. Install the RB2B script on your website’s header
  4. Link RB2B to Slack for instant visitor updates

With 30 days of full-feature access, you can explore RB2B’s capabilities without commitment. After the trial, you can continue using the platform for FREE or upgrade to the Pro version and get access to advanced features.

Start exploring RB2B today and get precise insights into who's visiting your website with the potential to create personalized outreach—no stress, just real-time results!

Before you go: Looking to explore further? Our ultimate guides cover the leading tools for lead generation and outreach:

Featured image source: Pavel Danilyuk

Grow Your Agency
With RB2B.

Improve Retention, Recurring Revenue, and Customer Acquisition.