Contact RB2B
The fastest way to reach RB2B is live chat (bottom-right of any page) or email at support@rb2b.com. For sales, data partnerships, agencies and privacy requests, pick the right team below.
Customer support
Questions about your account, installation, integrations or billing. Live chat is available on every page, and the support team answers email at support@rb2b.com.
Sales and demos
See RB2B in action or talk through plans with high traffic volumes (more than 12,500 monthly resolutions).
Data licensing, API and partnerships
Ad tech and audience activation, embedding RB2B data in your product (OEM), or data enrichment and licensing.
Agencies and affiliates
Manage client sites with master/sub-accounts and a 20% sub-account discount, or earn 20% commission as an affiliate.
Privacy requests
Opt out of the Retention.com identity network or submit a CCPA/CPRA "Do Not Sell My Info" request.
Security and legal
SOC 2 Type II documentation, DPA, Data Services Agreement and sub-processor list for your security and legal review.
Mailing address
RB2B (GetEmails, LLC dba Retention.com)1401 Lavaca Street, Unit #298
Austin, TX 78701, USA
Legal notices can also be sent to support@rb2b.com.